Manage Bookings

Colour coding for booking status

The "Colour Coding for Booking Status" feature allows users to visually differentiate between different booking statuses by assigning unique colours to each status. This feature offers several benefits, including improved clarity, enhanced organisation, and streamlined workflow management.

Users can easily identify the status of bookings at a glance, reducing the risk of errors and ensuring efficient handling of appointments. The colour-coded system provides visual cues that help users prioritise tasks and make informed decisions regarding scheduling and resource allocation.

Key features include customizable colour schemes, support for various booking statuses such as confirmed, pending, and cancelled, and the ability to easily distinguish between different types of appointments.

Overall, this feature enhances the user experience by simplifying the booking management process, increasing productivity, and reducing the likelihood of scheduling conflicts. It promotes better communication and collaboration among team members, resulting in improved customer satisfaction and service delivery.

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Colour coding for booking status Colour coding for booking status

Auto Allocation of Jobs

The "Auto Allocation of Jobs Based on Contractors Availability" feature automatically assigns tasks to available contractors, streamlining the job allocation process. It offers several benefits, including increased efficiency, reduced manual effort, and optimised resource utilisation.

By leveraging contractors' real-time availability data, this feature ensures that tasks are assigned to the most suitable and capable professionals. It minimises delays and ensures timely completion of projects, enhancing customer satisfaction and loyalty.

Key features include dynamic scheduling algorithms, real-time availability tracking, and customizable assignment rules. Users can define preferences and criteria for job allocation, such as contractor skills, location, and workload capacity.

Overall, this feature improves operational efficiency by automating task assignment and reducing the need for manual intervention. It maximises productivity, minimises idle time, and enables organisations to deliver services more effectively. Additionally, it fosters transparency and accountability, as contractors' availability and job assignments are clearly documented and tracked in the system.

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Manual allocation by overriding auto allocation

The "Manual Allocation by Overriding Auto Allocation" feature provides Org Admin with the flexibility to manually assign tasks to contractors, bypassing the automated allocation process when necessary. This option offers several benefits, including increased control, personalised assignment, and the ability to handle unique or urgent situations effectively.

Org Admin can override the system's automated assignment recommendations based on their knowledge of contractors' capabilities, workload, or specific project requirements. This allows for greater customization and ensures that tasks are allocated to the most appropriate professionals.

Key features include a user-friendly interface for manual allocation, detailed contractor profiles and availability information, and the ability to prioritise tasks based on urgency or importance. Additionally, the feature may include notification alerts to inform users of pending manual allocation tasks, ensuring timely action and efficient task management.

Overall, this feature enhances operational flexibility and agility, allowing organisations to adapt quickly to changing circumstances or requirements. It complements the automated allocation process by providing users with the ability to intervene when necessary, ensuring optimal resource utilisation and service delivery.

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Manual allocation by overriding auto allocation Manual allocation by overriding auto allocation

Change booking status

The "Change Booking Status" feature allows Org admin, contractors & staff to update the status of bookings within the system, providing several benefits such as improved communication, better organisation, and enhanced workflow management.

Users can easily track the progress of bookings and communicate updates to relevant stakeholders by changing the status to reflect different stages of completion or resolution. This helps ensure transparency and accountability throughout the process.

Key features include customizable status options to align with specific business workflows, access controls to restrict status changes to authorised personnel, and automated notifications to inform stakeholders of status updates in real-time.

Additionally, the feature may include reporting capabilities to analyse booking statuses over time, identify bottlenecks or trends, and optimise processes for greater efficiency.

Overall, the "Change Booking Status" feature streamlines operations, enhances communication, and facilitates effective coordination among team members, resulting in improved service delivery and customer satisfaction.

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Change booking status Change booking status

Reallocate the jobs between contractors

The "Reallocate Jobs Between Contractors" feature enables users to efficiently manage workload distribution by reallocating jobs among contractors as needed, offering several benefits such as improved resource utilisation, enhanced flexibility, and optimised service delivery.

Users can easily reassign jobs from one contractor to another based on availability, skillset, or workload capacity, ensuring that tasks are completed promptly and efficiently. This helps prevent delays, balance workloads, and maintain high service standards.

Key features include intuitive job reallocation interfaces that allow users to quickly identify available contractors, seamless transfer of job details and associated information, and automated notifications to inform contractors of the reassignment.

Additionally, the feature may include tracking and reporting capabilities to monitor job reallocation activities, analyse performance metrics, and identify opportunities for process improvement.

Overall, the "Reallocate Jobs Between Contractors" feature streamlines operations, optimises resource allocation, and enables organisations to adapt quickly to changing demands, resulting in enhanced service quality and customer satisfaction.

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Reallocate the jobs between contractors Reallocate the jobs between contractors

Recommend 3 available time slots

This feature suggests optimal booking times to customers based on contractor availability, enhancing scheduling efficiency and improving customer satisfaction.

Customers are presented with three convenient time slots to choose from, minimising the need for manual scheduling and ensuring timely service delivery.

Key benefits include improved customer experience through simplified booking processes, reduced time spent coordinating appointments, and increased likelihood of securing preferred time slots.

Features may include intelligent algorithms that consider various factors such as contractor availability, service duration, and geographic location to generate recommendations.

Additionally, the feature may offer customization options to accommodate specific scheduling preferences or business requirements, such as prioritising certain time slots or excluding unavailable times.

Overall, the feature streamlines appointment scheduling, enhances customer convenience, and optimises resource utilisation, leading to greater operational efficiency and improved service delivery.

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