With star rating on customised questions or assessment
This feature allows Org Admin, Contractors & Staff to rate specific aspects of services based on customised questions, providing detailed feedback for service providers.
Benefits include enhanced granularity in feedback, as users can assess various dimensions of service quality using star ratings on specific questions, facilitating more targeted and actionable insights.
Key features may include the ability to create and customise assessment questions according to the organisation's unique requirements, ensuring relevance and alignment with service objectives.
Moreover, Org Admin may have the flexibility to assign different weightages to questions based on their importance, allowing for prioritisation of key performance indicators and areas of improvement.
Additionally, the feature may offer real-time monitoring of star ratings and aggregated feedback, enabling service providers to promptly identify areas of strength and areas needing attention.
Overall, the feature empowers users to provide detailed and nuanced feedback, driving continuous improvement and excellence in service delivery.
