Option to provide assessment on each service level
This feature allows Org admin, Contractors & Staff to assess and rate the quality of services provided, enhancing transparency and accountability in service delivery.
Benefits include improved service quality and customer satisfaction, as users can provide valuable feedback to service providers, enabling them to identify areas for improvement and make necessary adjustments.
Key features may include customizable assessment criteria, allowing users to evaluate different aspects of service quality based on their specific requirements or preferences.
Moreover, the feature may offer automated assessment reminders and notifications, prompting users to provide feedback after receiving services, ensuring timely and comprehensive assessments.
Additionally, users may have access to detailed assessment reports and analytics, enabling them to track service performance over time and identify trends or patterns in customer feedback.
Overall, the feature empowers users to contribute to continuous improvement efforts, fostering a culture of accountability and driving service excellence across the organisation.
